Operations Manager - Fire & Security

Hatfield, Hertfordshire  Up to £70,000 + Bonus + Car/Allowance + Benefits

A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions.

The Role - Operations Manager - Fire & Security

You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth.

Key Responsibilities - Operations Manager - Fire & Security

-     Lead and develop service and project managers across fire and/or security disciplines.

-     Oversee operational performance, resource planning, and workflow management.

-     Ensure compliance with relevant standards and best practice across all works.

-     Drive continuous improvement across processes, systems, and team capability.

-     Maintain strong client relationships and act as a senior point of escalation.

-     Support recruitment, onboarding, and development of operational staff.

-     Report on KPIs, performance, and operational strategy to the senior team.

Requirements - Operations Manager - Fire & Security

-     Background in Fire or Security service or project operations.

-     Experience managing managers, not just engineers.

-     Strong leadership, communication, and organisational skills.

-     Ability to drive performance and implement operational improvements.

-     Commutable to the Hatfield area.

Benefits - Operations Manager - Fire & Security

-     Salary up to £70,000

-     Annual bonus

-     Company car or allowance

-     Long-term progression opportunities

-     Full permanent benefits package

Please contact Steven Eley at Fire & Security Careers if you have the right skills and experience.